Frequently Asked Questions

Everything you need to know about your next favorite pair of kicks.

Are the sneakers sold on SWAG KICKS authentic?

Absolutely. Every item goes through a rigorous multi-point inspection process by our expert authentication team to ensure 100% authenticity before it reaches your doorstep.

How long does shipping take?

Standard shipping typically takes 3-5 business days. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery in real-time.

What is your return policy?

We offer a 14-day return policy for items in their original, unworn condition with all security tags attached. Please note that some limited-edition releases may be final sale.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through our partner providers.

How do I know which size to order?

We provide a comprehensive size conversion chart on every product page. If a specific model runs small or large, we will include a 'Fit Note' to help you choose the perfect size.

Do you ship internationally?

Yes, SWAG KICKS ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.